Knowledgebase: FAQ
If my server crashes, can you reboot it?
Posted by Victor Goodman on 29 November 2010 09:22 PM

Yes, we provide 24/7 assistance. A fee is charged for each reboot you request; please contact us for pricing. For easier management and the ability to reboot your servers yourself in the event of a problem, we can attach your servers to an APC managed PDU, where you can, via a web interface, turn the electrical power going to your servers on and off. If you buy a server with a remote management card you can initiate a reboot yourself by connecting to the server's remote management interface, usually a simple website.
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